Just spoke to the office manager at my gynecologist’s office. I told her about yesterday’s conversation and… she didn’t say anything at all negative about the woman (who, it turns out, is the triage nurse), but she did sound completely unsurprised. I got an “oh boy” and a resigned sort of sigh. I don’t think this is the first time she’s heard a complaint against this particular employee. The nurse will be spoken with, and the manager will talk to the doctor about it (and my hysto questions). I should get a call back tomorrow. The manager was extremely nice and I’m glad I had the guts to make the complaint. Now I hope I never, ever have to talk to the nurse again. Ever. I hate confrontations, even polite ones.